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Introduction to Operational Excellence

SMEs manufacturing chemical products often face challenges in improving productivity, controlling production costs and providing customers with value in time. The reader will learn how to use Operational Excellence tools (mistake proofing, SMED, statistical quality improvement, design of experiments) to continuously improve company performance in the areas of waste reduction and productivity improvement.

Introduction to Operational Excellence


  • SMED (Single-Minute Exchange of Dies) technique
  • Mistake proofing
  • Statistical process control
  • Design of experiments
  • Key messages

Key Messages

  • Operational Excellence is an integrated programme or management system for continuous improvement and creating long-term value in a safe and responsible way. It is a way in which an organization can achieve its objectives more effectively.
  • Operational Excellence in the chemical industry can include the following approaches: SMED, mistake proofing, statistical process control, design of experiments